One of the common reasons to get a server of your own is the fact that you shall have complete control over the software environment and you can install anything you wish. This will permit you to run apps that need specific software in order to be present on the machine, which isn't possible with a shared hosting server where you can install software only inside the account, but not on a root level. If you are not very familiar with this kind of matters, nevertheless, you might experience difficulties since managing a server of your own is different from managing a conventional shared website hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our administrators can deal with a variety of tasks that should be performed or can resolve many problems that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server packages that we offer and you could add it either during the signup or at any time later on via your billing CP. It comes with an hour of custom work on your web server, so our administrators could aid you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it does not work properly, so you will not need to waste time to determine what is wrong since they can aid you in a very quick and professional way. Because this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial if you are unable to do something on your own or when you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated servers we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your hosting server is prepared, you could get the upgrade during the hosting server signup procedure, or when you need something to be done later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our admins on your server, so in the event that you encounter any issues to install a third-party software or some app gives errors and does not work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.