Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Our client support Department is on duty nonstop to take care of all your assistance needs. Every single ticket you submit to us shall be taken care of within maximum one hour. If your situation requires assistance from an admin, we’ll address the ticket to the technician in charge and will inform you that the situation will soon be resolved.

  • Top quality support service

  • Professional Tech Support Service

  • We’ll be online for you day and night to deliver advices and customer support and to help you with any difficulty that you could possibly have when monitoring your virtual server. We can help you with all installed in advance packages, plus your OS, server admin panel (based on the VPS type) and the Control Panel produced 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Control Panel that is provided absolutely free along with your virtual server, you can find a practical Help zone, that features all that you should have knowledge of when taking care of your sites and programs. We have integrated a wide selection of how to reports and video guides that present the important web site managing responsibilities in an easy to comprehend form.