A 99.9% Server Uptime
Our shared website hosting platform is based on a reliable, topflight hardware architecture and a heavily customized Linux variation. This is why, regardless of what your site is, or how many web site visitors you have, or even if there’s a denial–of–service attack, our machines will remain up and your sites will stay visible online.
Our shared website hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is essential to also set up your own network infrastructure. That’s why we set up a custom–configured internal network in each one of our datacenters. Relying on topflight Juniper routers and switches, our internal network allows for mega–fast data transfer speeds and is fully redundant.
As a result, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unsatisfied with our services, or if you think that they are insufficient, or if you decide that you must use a VPS web hosting plans rather than a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domains even if you delete your hosting account with us.
24/7 Technical Support
When you own a web hosting firm, your technical engineers are extremely important. That’s the reason why we have diligently gathered a highly accomplished team of technical support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered within sixty minutes and our average ticket response time is below twenty minutes!