Lots of people who begin using their 1st hosting account, or change companies, usually have questions regarding how given operations are executed or encounter predicaments when setting up different things like e-mails, website settings, etc. For this reason, lots of web hosts have compiled documentation with the most common questions and issues so as to help their clients get information swiftly and easily. As a result, the help desk staff representatives can spend more time on real issues that some clients may be experiencing, since the solution for the minor things will already be available on the Internet and customers can easily solve them without touching base with the help desk support team. Having in-depth documentation is really important, especially for new clients with no practical experience whatsoever, because the hosting service entails an immense number of functions and many people can become confused about what action to take. A good information repository can both help you do the tasks that you wish and learn how the web hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
If you order a shared website hosting
plan from our company, you’ll acquire access to our exhaustive online help documentation where you will see information on practically everything associated with our hosting packages. The topics vary from how to set up an email account on your smartphone, to how to accomplish different things using an .htaccess file. The articles themselves are written in a simple-to-grasp fashion and include detailed guidelines on how to do a given operation within your Hepsia Control Panel. You can also find information that’s not directly associated with Hepsia, for example one that concerns online apps on your desktop PC. The complete collection of articles will be available in the Help section of the Control Panel, but those that are applicable to a specific section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you’ll be able to learn virtually everything associated with your account.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers
feature exhaustive online documentation where you will find info on all the functions that our created-developed Hepsia Control Panel offers, along with solutions to different questions and issues that you may encounter. All user guides offer detailed explanations, which means that you won’t have to worry about missing something in case you want to export a database, for instance. The troubleshooting articles include a variety of potential reasons for certain problems and the solution for each of them, so if you’re unable to send emails although you have the correct settings, for example, you can swiftly discover what the reason might be and recover the issue with a few clicks of the mouse in your email client. As Hepsia offers quite a few features, you’ll be able to find related articles in each and every section. If you prefer to look through all help articles, click on the Help link, which is located in the top right-hand side of the Control Panel.