Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Control Panel you can find an in–depth Help section offering numerous articles and frequently asked questions. They are contributed by our support team of skilled technicians. Just type in your question and our intelligent platform will provide you with the best answer.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that visually show how to remedy a typical issue related to your shared website hosting plans account. You will find the tutorial videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a sixty–minute ticket response guarantee. A group of capable customer service technicians will be at your disposal to respond to all the enquiries that you may have. During off–peak hours, a reply will be provided within just 20 minutes.