Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is educated to rapidly deal with all shared website hosting plans clients’ inquiries and guidance demands. Through our ticketing system, you will be able to share your question and a support team fellow member is going to go back to you in less than maximum an hour. In reality, practice indicates that the normal reply time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any issue you have got connected to our services. We’ve got technicians available continually to provide instructions anytime necessary. You’re able to use the ticket system or post a message at any time, alternatively you can grab the phone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while operating within the Control Panel, it is possible to always simply click the Help key and track down your query in the group of content articles that will come up. We have also turned almost all the articles into video clips. The list of educational videos will load if you click on the Videos option available in the top right angle.